Skip to content
Boxed OnlineGary Kellett · Architect · CTO · AI, home

When the job is bigger than one person

Larger ERP, CRM and workflow programmes, delivered by a trusted network with me as the accountable lead.

Some jobs need more than one pair of hands. I lead the programme personally and bring in consultants I have worked with before: architects, ERP and CRM specialists, integration and workflow developers, project and change managers and testers. One accountable lead, the right specialists, no agency overheads.

Who it’s for

  • Regulated businesses (pharma and healthcare, financial services, insurance) implementing or replacing ERP, CRM or workflow platforms
  • Growing firms whose programme is too big for one consultant and too small for a systems integrator
  • Leadership teams who want one person answerable for scope, quality and delivery

What changes

  • ERP, CRM and workflow engines implemented properly: validated, auditable and integrated
  • AI used where it earns its place inside those systems, not bolted on
  • One accountable lead, and a clear picture of who is doing what

What you get

  • Programme plan, architecture and delivery governance
  • The right specialists, introduced and managed by me
  • Validation and testing evidence suited to GxP, computer system validation and GDPR where they apply
  • Fortnightly progress reporting and a steering-group pack
  • Documented handover so your team can run it

How it works

Step by step

  1. Step 1: Shape

    A Better Way Review settles the answer and the scope, including whether AI belongs in it at all.

  2. Step 2: Assemble

    I bring in the specialists the programme needs, from a network I trust, and stay accountable for all of it.

  3. Step 3: Deliver

    Phased delivery with tested, documented increments, then a clean handover.

Time and price

Time
3-12 months
Price
Fixed-price phases, quoted after a Better Way Review

Evidence

Work behind the claim

All case studies
HealthcareAnonymised

29 team-weeks of scheduling platform, built in 2 days

A European healthcare distributor

Calendars, resources and bookings for a homecare service, delivered with every acceptance criterion traced to a test.

QuotedDelivered
Estimated 29 team-weeks, delivered in 2 days
Retail and e-commerce

AI that earns money in a real resale business

Channelytix (my own product)

A multi-channel resale platform where AI writes the listings, cleans the photos and drives the marketplace, in production for a trading business.

Built from conceptDelivered
-, delivered in In production

Questions

Good questions, straight answers

Who owns the code?

On projects, you do: code, documents, cloud accounts and passwords are yours from day one. On Run and Care, I license and operate the automation for you, with a published buy-out price so you can take it over at any time.

What happens if you're unavailable?

Everything is documented as it's built: designs, decisions, runbooks and tests. Automations are monitored with alerts. A named, vetted developer from my network of trusted consultants can step in, and you can always take the whole thing over using the buy-out.

Will you work with our existing IT provider or agency?

Yes. Most of my clients have an MSP and at least one agency. My job is to make sure they're building the right thing, and to build the parts that nobody else can do quickly.

Is it just you?

I lead and am accountable for every engagement. For larger programmes I bring in consultants from a network I trust, people I have worked with before. You always know who is doing what, and you only ever have one person to hold to account: me.

Next step

Tell me what's stuck.

In 30 minutes you'll know whether to fix it, buy it, build it or leave it. No pitch deck.

Book a 30-minute callProve a process free

I reply personally within one working day.