Articles by topic
For directors deciding what to do about software that isn't working: when to fix the process, configure, connect, replace or build, and how to tell which.
Most systems that feel broken are under-configured, under-trained or cut off from the systems around them. Here is how I tell that apart from software that genuinely needs replacing, before anyone spends money on a new one.
6 min read
Businesses rarely outgrow their systems overnight; it creeps up through spreadsheets, re-keying and workarounds. Here are the seven signs I look for, and how to tell a system you have outgrown from one you have never used properly.
6 min read
When a process breaks, the instinct is to buy new software, but there is usually a cheaper fix closer to home. Here is the ladder I use, from fixing the process to building something new, and where AI fits on it.
7 min read
The most expensive technology mistakes in small firms are made before anyone writes a line of code. Here is how I decide between configuring what you have, buying a product or building something new.
6 min read
Next step
In 30 minutes you'll know whether to fix it, buy it, build it or leave it. No pitch deck.