5 min readArchitecture
"There must be a better way": how an architect looks at a small business
Enterprise architecture sounds like something for FTSE companies. The same thinking, sized properly, saves small businesses from buying the wrong system.
By Gary Kellett, architect, fractional CTO and chief AI officer
Most owners who call me say some version of the same sentence: there must be a better way to do this, I just don't know what it is.
Enterprise architecture is the discipline of answering that properly. How does the work really flow? Which systems and people touch it? Where does time leak, and where do errors creep in? What are the realistic options, and what does each cost?
In large organisations that work fills a team. In a business of thirty people it fits into a few days, and it often ends somewhere surprising: a process change, a setting in software you already pay for, or one small automation, rather than a new system.
The point is to make the decision on evidence, before a salesperson makes it for you.